Basic rules of politeness and etiquette

Throughout his life, a person comprehends the rules of communication in society. In formal terms, they are expressed by the rules of etiquette. Polite behavior encourages people to communicate and interact, it resembles the water that stimulates the plant to grow. Respect for the personal space of another person has always been highly valued in highly developed societies. Rules of etiquette and politeness: we understand the intricacies of communication.

In communication of people, three main forms are distinguished: official, unofficial, impersonal. Consider the main aspects.

This type is characterized by increased tact. Any appeal contains “you”, “you”, “you”. Positive actions are accompanied by gratitude, for example, “thank you”, “very nice”, “I am grateful to you”, “you are so kind”, what is accepted to answer with remarks “not for anything”, “glad you liked”, “eat on health "(if you are treated to food). In addition to the appeal of “you” in corporate business ethics, position, rank, and achievements can be emphasized.

This form is used when communicating well-known and close people. It is characterized by a minimal set of strict conventions. The address is accompanied by the personal pronoun “you”, “you”, “with you”. The answers are simpler: “thank you,” “be healthy,” “appeal.”

This type is characterized by the absence of a personal pronoun. The words are addressed as if to the air or to everyone at once, for example, “do not tell me what time it is? "," Tell me how to get to the square. "

The designated norms of the transition in communication from the appeal of “you” to “you” do not exist, often this happens during prolonged close communication. Poorly educated people are distinguished by the appeal to "you" to all without exception. In any interaction of people (with rare exceptions) one of the parties is the initiator. At the first meeting, on the condition of mutual visibility, he displays signs of politeness:

1. man to woman;
2. subordinate to the chief;
3. the youngest elder;
4. incoming attendance;
5. suitable standing.

To be a truly polite person, it is worth considering a number of basic rules of behavior in society:

• Appeal to another person should not be rude, aggressive, loud.
• Human movements should be measured and calm without sharp turns and twitching.
• Appearance should be neat: it is important to follow the rules of hygiene (it is unacceptable that the body exudes odors);
• When communicating, it is advisable to use the words “please”, “thank you”, “all the best” and the like, you should not use swear words.
• You can not laugh out loud, grin, passing by strangers.
• Do not scratch, poking around in the teeth, nose, ears.
• Yawning, do not open your mouth wide: it is better to cover it with your hand, the same rule applies to sneezing.

It is unacceptable to violate the rights and comfort of others, except in force majeure. Only in this case, you can leave the interlocutor and retire on urgent business. If the case can wait, it is impolite to throw the interlocutor in mid-sentence. Behavior should not be defiant and expansive, especially in crowded places. If you need to turn to someone, you should approach this person and calmly ask, and not shout, disturbing and annoying those around you.

The space in any public place should be evenly distributed among all those present.If this is a bench, you need to sit, taking one seat, and not falling apart on half the bench. If this is a cramped room, do not:

• set your elbows;
• to stretch the arms;
• make sharp turns.

In the transport of bags, backpacks are removed from the shoulders and held in hand. It is a good idea to provide a seat.

• disabled people;
• people with injuries of the musculoskeletal system;
• To old people;
• pregnant women;
• small children;
• women (the item is relevant for men).

Physical contact with another person is possible only with his approval. It is not recommended to touch strangers, to touch acquaintances is possible only if you have friendly behavior in the framework of everyday rituals, such as shaking hands, tapping on the shoulder, friendly hugs. When interacting with another person, think about the fact that he has his own plans, needs and desires, you should not hold someone if you can see that he wants to leave.

Communication with unfamiliar and unfamiliar people has its own characteristics:

• At the first meeting, look at the interlocutor, but not too often.
• Smile when communicating.
• It is important to use the personal pronoun "you." This shows respect and is the basis for further discussion.
• Getting acquainted first, the senior to the younger, the man to the woman, the boss to the subordinate takes the initiative.
• It is possible to switch to “you” only at the request of the elder (superior), while the one whose hierarchy is lower can afford to appeal to “you”.
• The beginning and end of the dialogue are often accompanied by a gesture: a raised palm, a nod, a tilt of the head.
• Shaking hands should not be very strong, but not lifeless (no more than 1-2 seconds).
• At the entrance to the room where, in addition to familiar people there are strangers, you need to say hello to everyone, calling your name to strangers.
• At the entrance, remove the headdress, before the handshake - gloves.

If there is a need for any help from a stranger, you should politely say hello and ask if he can devote a little of his time to help. After receiving an affirmative answer, you can make a request. If the request is something fleeting, for example, determining the time or location, after the greeting, you can immediately ask a question.

When eating a comfortable atmosphere is especially important. A few basic rules should be followed. Pose should be straight:

• you can not lean on sitting next to, even if you sit shoulder to shoulder;
• It is unacceptable to stretch the legs, they should be bent and be in front of the front legs of the chair at a short distance.

In addition, you can not eat with elbows apart and put them on the table. Elbows should be pressed to the ribs. It is unacceptable to stretch your arms over the table, except with the intention of putting food from some dish into your plate. At a party it is better not to initiate a conversation at the table, it is worth leaving it to the discretion of the owners of the house.

In no case can not talk with food in the mouth. When chewing food, try to keep the mouth gap closed: this ensures that there are no slurping sounds. Using cutlery, do it carefully, without creating shock, creaking, scratching sounds. You can not:

• knock on the table;
• take food from someone else's plate;
• indulge in;
• throw up items;
• sing;
• talk on cell phone;
• apply cosmetics.

The exception is the medication prescribed with meals. A man should help a woman sitting to his right (for example, at the request of serving various dishes or pouring drinks). Behavior should be moderate, calm and constructive towards others. Remember: nothing is as valuable as politeness. Every person should have good manners and decency of behavior. In international practice, prohibit immoral and ill-mannered behavior.

You will learn more about the basic rules of etiquette and politeness in the following video.