Basic rules and principles of business etiquette

Compliance with the business code of conduct not only facilitates daily work, but also has a close influence on career and earnings. Proper style and good manners are a factor in your career. It will lead to improved relationships with colleagues, subordinates and superiors.

Business etiquette is not only the rules that suggest how to conduct business negotiations at important meetings. The ability to behave properly in any situation is no longer a desirable skill, it has become a necessity. It is also a great way to professionally present yourself even in less formal cases.

In addition to etiquette, appearance and clothing are also very important. The first impression is often crucial for winning the sympathy of the contractor. Remember that your professionalism is emphasized by certain non-verbal behavior., that is, attitude, smile, eye contact, gestures and voice technique, thanks to which you increase the power of the words that you speak.

This concept refers to customs, social forms, rules in force in the workplace, as well as the ability to behave in personal and professional life, the ability to cope with different situations.

Savoir-vivre is based on four fundamental principles.which are the basis of the art of living. The rules of savoir-vivre are universal, they do not depend on location, social group, social or professional relations.

1. First, the principle of respect, which means that the behavior shows respect to another person, regardless of age, gender, religion or any other point of view. Respecting someone's views, we give a person the right to express his opinion, even if you do not agree with him. We try not to make others feel uncomfortable with our behavior.
2. Another indicator is the principle of adaptation, which emphasizes the ability to change our behavior and adapt to the circumstances, time of day, organizational culture of the company, to the customs adopted in this place.
3. The principle of moderation should be applied in all areas of our life. Keep it in clothes, choosing accessories, make-up, as well as moderation in eating and drinking, in expressing emotions, in posing questions.
4. On the other hand, the principle of common sense emphasizes that in all situations we must weigh the words, gestures and actions, guided by reason, safety, act consciously and with caution.

After reviewing the basics of the label, let's now take a look at selected, detailed principles of the “art of living”, the knowledge of which helps to maintain good interpersonal, social and business relationships. These include such norms.

The basis of the label is natural. We must perform every action in a natural way. Only in this way we will be credible. Some say that the rules of savoir-vivre are tough and there is no place for naturalness in them. Nothing wrong.

Tolerance is the main condition for maintaining good relationships with people. Tolerance is an understanding of other attitudes, lifestyles, behavior, religion, culinary preferences. A person with a high personal culture is tolerant and patient.

Currently, we don’t pay too much attention to punctuality, so someone else is late. Therefore, there is nothing more annoying than waiting late. You must understand that coming later is unacceptable.

Let's also remember that arriving earlier than the appointed time may confuse the person with whom we have agreed. Therefore, in order not to create uncomfortable situations, come at the appointed time. Punctuality is an expression of respect for another person.

When introducing yourself, in addition to your first and last name, please indicate your position and the name of the company you represent. There should be no academic, professional or pedigree names in this situation. A man should always be introduced to a woman; younger ones should be considered older, and not vice versa.

Greeting is one of the most important elements in communication.

• Do not do it by chance or just by touching the hand of another person with your fingertips. To the handshake is to add a smile and even nice words. This reception should also be accompanied by eye contact.

• When we greet, we must look straight in the eyes. It is impractical to look in the side. If we are sitting at the table and someone wants to greet us with a handshake, we must definitely get up from the table. Giving a hand over a table is a sign of ignorance of good manners. If a woman and a man are welcome, the woman first stretches her hand. Also come and say hello to the first relied to someone who is younger or occupies a smaller position. It is also worth remembering that a person who should initiate a handshake should not lean forward.
• You must show your respect for the guest by offering him a suitable place. The most honorable place is on the right side of the host.
• Follow the rules of the dress code: the dress says not only about you. What we are like also affects the image of the company. You can only make a good impression. Knowledge and ability to adhere to the dress code is necessary to achieve professional success and create an appropriate relationship. A professional look is now one of the employee’s competencies. Not complying with the standards, you can stop the promotion.
• Learn how to conduct business negotiations.

• Phone savoir-vivre - An important part of a business lifestyle that cannot be ignored.
• Try to be polite, speak calmly. Before starting a dialogue, think about the topic and what information you would like to receive from another person. Speak briefly and concretely. So you show your professionalism and will not annoy the interlocutor.
• Turn off the phone during business meetings. If you are planning something like this, please devote all your time and attention to who you are talking to. If you do not expect an urgent phone call, turn off the sound and turn off the phone.

• Be punctual - arrange meetings in advance. If you are late, do not forget to apologize and briefly explain to the host during the break, so as not to interrupt the meeting.
• Exchange business cards always follows the end of the conversation. It is inadvisable to ask senior officials, the elderly and women about this. You have to wait patiently until they offer it themselves.Before you put a business card that you receive in your business card, read it.

It is also worth exploring the basic rules of elegance. Control over our gestures, facial expressions and position is the "label" of the company. In addition, the skillful use of traditional writing and e-mail will allow us to feel comfortable in difficult and unusual situations in the ordinary daily life of the company, and in the world of large business. All assumptions will help avoid embarrassing situations that often confuse us.

Due to the basic assumptions of business etiquette, we use the positive influence of personal culture on the quality of customer contacts. It also allows you to show yourself in the right light as a successful person and behave properly in any situation.

The norms of the service code must be met by all, their content is clearly spelled out. For a modern person, these requirements are not so complicated.

You can learn about the most important business communication skills in the following video.